Concern Protocol

The Mountain View School Division has established procedures to ensure effective steps in communication of complaints and/or concerns between parents/guardians, adult students, members of the community and divisional staff, as well as between staff members. It is always important that the partnership between schools and parents and the professional working relationships between staff are strong and that issues are resolved at the local level whenever possible.

 

Please refer to AR10 - Resolving Complaints Procedure for more information.